Our Privacy Poilcy

1. Introduction

At Tefo Radebe Optometrist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, and any other details you provide when booking an appointment or making an inquiry.
  • Medical Information – If provided during appointment scheduling or consultations, we may collect vision-related details necessary for your treatment.
  • Website Usage Data – Information such as IP address, browser type, and browsing behavior through cookies and analytics tools.

3. How We Use Your Information

We use your data to:

  • Provide and manage our optometry services.
  • Schedule and confirm appointments.
  • Respond to inquiries and customer support requests.
  • Improve our website’s functionality and user experience.
  • Send marketing updates (only if you have given consent).

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing information.

5. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Third-party service providers (e.g., appointment scheduling platforms, email services) for business operations.
  • Legal authorities if required by law.

6. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

7. Your Rights

You have the right to:

  • Access, update, or request the deletion of your personal data.
  • Opt-out of marketing communications at any time.
  • Withdraw consent where applicable.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@tradebeoptometrist.co.za
📍 Address: 9110 Khumalo St, Thokoza, Johannesburg, 1426